Aviso legal

Return and hygiene policy for cosmetic products

In order to guarantee the safety, hygiene and protection of all our customers, cosmetics, makeup, facial care, lip gloss, lipsticks, 

Skin care products and any other item for personal use do not allow changes or returns once delivered, except in cases where the product has arrived damaged, is defective or there is an error in shipping. 

attributable to our store.

This measure responds to reasons of hygiene and health protection, since it is not possible to guarantee that a cosmetic product has remained untouched after delivery.

If you receive a defective item, 

damaged during transport or different from what was requested, you must contact our customer service within a maximum period of 48 hours from receiving the order, attaching photographs of the product and packaging. 

After verifying the incident, we will proceed to offer the appropriate solution, whether it is a replacement of the product or a refund when appropriate.

By making a purchase in our store, the customer declares that he has read and accepted the 

this returns policy.